Privacy Policy

Privacy Notice (Aviso de Privacidad)
Last updated: October 19, 2026

1. Who is responsible for your data
Emily Glos and Sayulita Sports Massage, with address at 15 R Calle Libertad, Sayulita, Nayarit, 63734, Mexico, is responsible for processing your personal data. Contact: emilyglos.rmt@gmail.com / +52 322 320 1883.

2. What data we collect

• Identification and contact: name, phone number, email.
• Booking and payment details: appointments, packages purchased, order history. Card payments are processed by Stripe, and we do not store your full card number.
• Health-related information you share on intake forms, such as injuries or conditions. This is sensitive data, and we collect it only with your express consent.

3. Why we use it
Needed to provide the service (no separate consent required):

• Scheduling and managing appointments and packages
• Processing payments and sending receipts
• Contacting you about your bookings

Optional (you can say no without affecting your service):

• Sending promotions, news, or reminders about offers

If you don't want the optional uses, tell us at emilyglos.rmt@gmail.com or tick the box on the form.

4. Who we share it with
We use Acuity Scheduling (bookings) and Stripe and Clip (payments) to operate our services. We do not sell your data. We share it only with these providers, or when the law requires it.

5. Your rights (ARCO)
You can access your data, rectify it if it's wrong, cancel (delete) it, or object to certain uses. Send your request to emilyglos.rmt@gmail.com with your name, how to reach you, and what you're requesting. We'll respond within 20 business days.

6. Limiting use of your data
You can withdraw consent or opt out of marketing anytime by writing to emilyglos.rmt@gmail.com or using the unsubscribe link in our emails.

7. Security and breaches
We use reasonable safeguards to protect your data. If a breach could seriously affect you, we'll notify you without delay.

8. Changes
We'll post updates on [your website]/privacy.

9. Complaints
If you believe your rights were not respected, you can go to the Secretaría Anticorrupción y Buen Gobierno.